A large beef processor in the mid-west contacted STOBER with a breakdown situation. Their overhead chain drive had a competitor’s gearbox that failed, causing the company to lose thousands of dollars a minute. The request for a crossover came in at 12:15PM on a Friday. STOBER inside sales crossed the competitive unit over to a STOBER unit and provided a quote by 12:55PM. The customer sent a PO and the order was entered by 1:40PM. Production got this unit built and out the door same day. The unit was picked up and driven to the customer. It was about 16 hours from Maysville, Kentucky facility to the processor. The unit arrived at the customer by 1PM Saturday. The customer was able to get back up and running. Quoted, ordered, built, and at the customer’s door within 25 hours!